assistance and technical support
The main objective of every company is to guarantee the satisfaction of its greatest asset, its customer, however for this satisfaction to be achieved it is of fundamental importance that its products and services have quality and are the result of efficient and effective processes.
When we talk about product quality, we immediately think about service life and operating accuracy, but how can we prolong the life of our measuring instruments and maintain reliability in our processes in relation to the results obtained?
Instrutemp offers three types of service to ensure the best functionality of your equipment:
technical assistance and maintenance
Instrutemp's technical assistance offers corrective and preventive maintenance services for all measuring instruments, warranty coverage*, in addition to providing original parts and accessories from partner brands.
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We have our own laboratory, we have a team of technicians in metrology and mechatronics, all trained and with extensive experience in maintenance, repair and adjustments of the most diverse equipment and brands.
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*Warranty coverage is subject to evaluation and does not apply to misuse.
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I want to send my equipment
How do I ship my equipment?
1 - Download the form
Download the "Equipment Submission Form" HERE and fill in the requested data.
2 - Fill in the form correctly
Remittance Invoice for Repair (Operation Code – CFOP 5915 for customers in the State of São Paulo and 6915 for outside the State of SP).
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ATTENTION: We do not receive the equipment without the form and without Invoice
3 - Send to address
Unit 1 - Logistics and laboratory
Rua Fernandes Vieira, 156 – Belenzinho - São Paulo – SP CEP:03059-023
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Opening hours: Monday to Friday from 08:00h to 12:00h and from 13:00h to 17:30h;
technical support
We offer technical support for every line of instruments sold by Instrutemp. Our highly qualified technical team is ready to answer technical questions about applications and equipment.